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At HYKR Technologies Inc. (“HYKR”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our applications, websites, and services (“Services”), including HYKR Rideshare, HYKR Tours, HYKR Youth, HYKR Freight, and HYKR TaaS.
We collect the following categories of information:
A. Information You Provide
Account Information: Name, email, phone number, address, password
Payment Information: Credit/debit card details (via secure third-party payment processors)
Driver Information: License, vehicle registration, insurance, background check details
Profile Data: Preferences, photos (optional), languages, and emergency contacts
B. Information Created During Use
Ride and Service Details: Location, duration, distance, pickup/drop-off points, tour participation
Usage Data: App usage patterns, device logs, support interactions
C. Location Data
Real-time GPS data for drivers, passengers, and shipments to provide navigation, pickups, and tracking
We use the information to:
Provide and operate our Services (ride matching, scheduling, route navigation)
Facilitate payments and promotions
Ensure safety and enforce driver and rider standards
Offer customer support and communicate service updates
Improve and personalize user experiences
Comply with legal and regulatory obligations
We share your information with:
Authorized Service Providers: For payments, background checks, customer support, and cloud hosting
Drivers & Riders: Shared when a ride is matched (name, location, phone number for communication only)
Business Partners: For custom-branded services (e.g., HYKR Tours clinics or schools via HYKR Youth)
Legal Obligations: Law enforcement or government authorities when legally required
Corporate Transfers: If we sell, merge, or transfer any part of our business
We retain your information for as long as necessary to provide our services and comply with legal, regulatory, or tax obligations. You may request deletion of your account, and we will remove your data unless retention is legally required.
We implement robust security safeguards including encryption, secure data storage, and access controls to protect your personal information from unauthorized access or disclosure.
Depending on your location, you may have rights to:
Access and review the personal data we hold about you
Correct inaccuracies in your data
Request data deletion
Object to or restrict processing
To exercise any of these rights, contact us at: privacy@hykr.com
HYKR does not knowingly collect personal information from children under 13. For HYKR Youth services, data collected from minors is limited, parent-approved, and handled securely in compliance with applicable child protection laws.
Our services may contain links to third-party sites or services. This policy does not cover their data practices. We encourage you to review their privacy policies.
If you are outside the United States, your data may be transferred to and processed in the U.S. or other countries with appropriate safeguards.
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or app notification. Continued use of our services indicates acceptance of the updated policy.
HYKR Technologies Inc.
Email: privacy@hykr.app